Accessibility testing for the GCC, in Arabic and English
Accessibility is no longer optional in the GCC. National policies now name it, tenders ask for evidence, and citizens expect it. StrongAccess gives government, banking, healthcare, telecom and large enterprises a WCAG assurance programme built for Arabic, right-to-left and bilingual digital journeys.
GCC regulators, procurement teams and citizens are no longer waiting. Accessibility is becoming a contract requirement.
01 · Compliance
National policies now name digital accessibility
The UAE's National Policy for Digital Accessibility covers ministries, authorities, semi-government entities and private digital service providers, along with their contractors.
02 · Citizens and customers
Inclusive journeys are expected
Older citizens, people of determination and Arabic-first users expect equal access across web, mobile and PDFs.
03 · Procurement
Tenders increasingly ask for WCAG evidence
Public-sector RFPs are favouring vendors who can show an accessibility statement, a recent audit and a remediation plan.
04 · Reputation
One public complaint can undo years of trust
A broken Arabic form, an unreadable PDF or an inaccessible app escalated on social media becomes an executive-level issue.
GCC policy reality
Three jurisdictions, one direction
Public-sector entities are leading and the private sector is following. This is a summary, not legal advice.
GCC digital accessibility policy overview
Dimension
UAE
Saudi Arabia
Qatar
Policy anchor
National Policy for Digital Accessibility (issued March 2024)
Digital Government Authority (DGA) web accessibility guidelines for government websites
National digital accessibility direction aligned with WCAG
Applies to
Federal ministries, authorities, semi-government entities, private companies providing digital services, and their partners and contractors
Government websites and digital channels; private sector aligning
Government and regulated entities, expanding to wider digital services
Technical baseline
WCAG 2.1 AA referenced
WCAG-based guidance for digital channels
WCAG-aligned criteria for public digital services
How StrongAccess helps
One WCAG assurance programme across UAE federal, local and semi-government channels
Audit and evidence aligned to DGA guidance for government and supplier channels
Bilingual testing and evidence packs for public digital services
Global tools miss Arabic, right-to-left flow and bilingual switching. Most defects in GCC digital services only show up when journeys are tested in Arabic, on real devices, with assistive technology.
Arabic screen reader testingJourneys run in Arabic with NVDA, JAWS, VoiceOver and TalkBack to check what users actually hear.
Right-to-left layout and reading orderFocus order, mirrored icons, form alignment and tables checked in RTL.
Language switchingCorrect language attributes and context kept when users switch between Arabic and English.
Bilingual forms and errorsLabels, instructions and error messages that work in both languages.
Arabic PDFs and documentsTagged, readable Arabic documents, often the most-missed citizen-facing content.
Real devicesTesting on the phones and browsers your users actually use, not emulators alone.
Cost of inaction
What delay really costs
Accessibility debt behaves like security debt: invisible until it isn't, and always more expensive later.
Regulator and audit exposure
Compliance reviews are under way. Gaps become formal findings that reach senior leadership.
Bilingual experiences that break
Misaligned forms, labels that collide with screen readers and lost context when switching language.
Key journeys that fail silently
Login, KYC and payments that users abandon without ever telling you why.
Rising remediation cost
Fixing after release means re-engineering components and re-testing flows. It costs several times more than fixing during design and build.
Weaker tender responses
No statement, no recent audit and no remediation plan means slower vendor approvals and weaker bids.
Brand and trust
An inaccessible flagship channel is now a reputational risk at board level.
How we engage
Assess, fix, sustain
Stage 01 · Assess
Understand where you stand, fast
3–6 weeks
Stakeholder workshop and critical journey mapping
WCAG hybrid audit of web, mobile and PDF
Arabic / RTL and assistive technology validation
Risk-ranked findings and executive readout
Stage 02 · Fix
Remediate with engineering-grade help
6–12 weeks
Code-level fix patterns mapped to your stack
Pair-fix sessions with your engineering squads
Arabic content and PDF remediation playbooks
Re-test and confirm each remediated journey
Stage 03 · Sustain
Operate accessibility as a programme
12 months+
Continuous monitoring across releases
Quarterly governance and executive dashboards
Procurement-ready accessibility statements
Bilingual training and capability building
Packages
Three ways to start, one path to recurring assurance
Package 01
Rapid Pilot
2–4 weeks
Prove value quickly on your most important journeys or flagship channel.
1–5 critical journeys tested (web or mobile)
Assistive technology testing
Arabic / RTL validation where relevant
Risk-ranked findings and issue backlog
Executive readout and remediation roadmap
Best for Fast proof, a board-grade baseline and early procurement evidence.
Package 02
Accessibility Program
3–6 months
Audit, remediation and sign-off across your main digital channels.
Full WCAG audit: web, mobile and documents
Remediation advisory and pair-fix sessions
Re-test and confirmation of fixed journeys
Accessibility statement
Role-based team training
Best for Organisations preparing for a procurement or audit cycle.
Package 03
Managed Assurance
12 months+
Year-round accessibility assurance across your digital estate.
Continuous monitoring and release-gate testing
Quarterly governance reviews and executive dashboards
Standing remediation advisory
Procurement evidence pack, kept current
Annual training refresh
Best for Public sector and regulated enterprises running accessibility as a programme.
Every package is scoped to your channels, languages and regulatory context. You'll receive a fixed quote after a short scoping session. Each package is designed to lead into the next.
Next steps
Start within 7 days
Pick the entry point that fits your urgency. We'll agree scope, language coverage and regulatory context in one working session.
No commitment
Accessibility briefing
A 90-minute executive working session on GCC policy, your channel inventory and quick-win priorities.
The UAE's National Policy for Digital Accessibility applies to federal entities, semi-government bodies and private companies that provide digital services, along with their partners and contractors. It references WCAG 2.1 Level AA. We test to WCAG 2.2 AA, which includes every 2.1 AA requirement.
Do you test Arabic and bilingual websites?
Yes, and it's central to how we work in the GCC. We test both the Arabic and English versions, including right-to-left layout, language switching, and how Arabic content is announced by screen readers.
Can you help us respond to a government tender that asks for accessibility evidence?
Yes. Our Accessibility Program and Managed Assurance packages include an accessibility statement and a procurement evidence pack, and we can prepare an Accessibility Conformance Report where a tender asks for one.
What's included in the free sample audit?
We audit one flagship page or screen against WCAG, include an Arabic / RTL check, and send you a real sample of findings and a remediation plan within five business days. There's no commitment.
Do you work in Saudi Arabia and Qatar?
Yes. We work with organisations across the GCC. Engagements are delivered remotely and on site in the UAE, with on-site visits elsewhere in the region arranged where an engagement needs them.
Let's de-risk your next release.
Tell us which channels matter most and which languages they serve. We'll come back with a scoped plan and a fixed quote.