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StrongAccess · UAE · Saudi Arabia · Qatar

Accessibility testing for the GCC, in Arabic and English

Accessibility is no longer optional in the GCC. National policies now name it, tenders ask for evidence, and citizens expect it. StrongAccess gives government, banking, healthcare, telecom and large enterprises a WCAG assurance programme built for Arabic, right-to-left and bilingual digital journeys.

Englishالعربيةتسجيل الدخولالبريد الإلكترونيمتابعةREADING & FOCUS ORDER: RIGHT TO LEFTSCREEN READERالبريد الإلكتروني،مطلوبARABIC + ENGLISH · lang="ar" dir="rtl" · NVDA · VOICEOVER
Baseline
WCAG 2.1 AA, tested to WCAG 2.2 AA
Languages
Arabic and English, including RTL
Sectors
Government, semi-government, BFSI, healthcare, telecom
Start
Pilot mobilised within 7 days

Why now

Four forces pushing accessibility up the agenda

GCC regulators, procurement teams and citizens are no longer waiting. Accessibility is becoming a contract requirement.

01 · Compliance

National policies now name digital accessibility

The UAE's National Policy for Digital Accessibility covers ministries, authorities, semi-government entities and private digital service providers, along with their contractors.

02 · Citizens and customers

Inclusive journeys are expected

Older citizens, people of determination and Arabic-first users expect equal access across web, mobile and PDFs.

03 · Procurement

Tenders increasingly ask for WCAG evidence

Public-sector RFPs are favouring vendors who can show an accessibility statement, a recent audit and a remediation plan.

04 · Reputation

One public complaint can undo years of trust

A broken Arabic form, an unreadable PDF or an inaccessible app escalated on social media becomes an executive-level issue.

GCC policy reality

Three jurisdictions, one direction

Public-sector entities are leading and the private sector is following. This is a summary, not legal advice.

GCC digital accessibility policy overview
DimensionUAESaudi ArabiaQatar
Policy anchorNational Policy for Digital Accessibility (issued March 2024)Digital Government Authority (DGA) web accessibility guidelines for government websitesNational digital accessibility direction aligned with WCAG
Applies toFederal ministries, authorities, semi-government entities, private companies providing digital services, and their partners and contractorsGovernment websites and digital channels; private sector aligningGovernment and regulated entities, expanding to wider digital services
Technical baselineWCAG 2.1 AA referencedWCAG-based guidance for digital channelsWCAG-aligned criteria for public digital services
How StrongAccess helpsOne WCAG assurance programme across UAE federal, local and semi-government channelsAudit and evidence aligned to DGA guidance for government and supplier channelsBilingual testing and evidence packs for public digital services

Sources: UAE National Digital Accessibility Policy (u.ae); Digital Government Authority, Saudi Arabia (dga.gov.sa).

The GCC-specific layer

Arabic and RTL readiness

Global tools miss Arabic, right-to-left flow and bilingual switching. Most defects in GCC digital services only show up when journeys are tested in Arabic, on real devices, with assistive technology.

  • Arabic screen reader testingJourneys run in Arabic with NVDA, JAWS, VoiceOver and TalkBack to check what users actually hear.
  • Right-to-left layout and reading orderFocus order, mirrored icons, form alignment and tables checked in RTL.
  • Language switchingCorrect language attributes and context kept when users switch between Arabic and English.
  • Bilingual forms and errorsLabels, instructions and error messages that work in both languages.
  • Arabic PDFs and documentsTagged, readable Arabic documents, often the most-missed citizen-facing content.
  • Real devicesTesting on the phones and browsers your users actually use, not emulators alone.

Cost of inaction

What delay really costs

Accessibility debt behaves like security debt: invisible until it isn't, and always more expensive later.

Regulator and audit exposure

Compliance reviews are under way. Gaps become formal findings that reach senior leadership.

Bilingual experiences that break

Misaligned forms, labels that collide with screen readers and lost context when switching language.

Key journeys that fail silently

Login, KYC and payments that users abandon without ever telling you why.

Rising remediation cost

Fixing after release means re-engineering components and re-testing flows. It costs several times more than fixing during design and build.

Weaker tender responses

No statement, no recent audit and no remediation plan means slower vendor approvals and weaker bids.

Brand and trust

An inaccessible flagship channel is now a reputational risk at board level.

How we engage

Assess, fix, sustain

  1. Stage 01 · Assess

    Understand where you stand, fast

    3–6 weeks

    • Stakeholder workshop and critical journey mapping
    • WCAG hybrid audit of web, mobile and PDF
    • Arabic / RTL and assistive technology validation
    • Risk-ranked findings and executive readout
  2. Stage 02 · Fix

    Remediate with engineering-grade help

    6–12 weeks

    • Code-level fix patterns mapped to your stack
    • Pair-fix sessions with your engineering squads
    • Arabic content and PDF remediation playbooks
    • Re-test and confirm each remediated journey
  3. Stage 03 · Sustain

    Operate accessibility as a programme

    12 months+

    • Continuous monitoring across releases
    • Quarterly governance and executive dashboards
    • Procurement-ready accessibility statements
    • Bilingual training and capability building

Packages

Three ways to start, one path to recurring assurance

Package 01

Rapid Pilot

2–4 weeks

Prove value quickly on your most important journeys or flagship channel.

  • 1–5 critical journeys tested (web or mobile)
  • Assistive technology testing
  • Arabic / RTL validation where relevant
  • Risk-ranked findings and issue backlog
  • Executive readout and remediation roadmap

Best for Fast proof, a board-grade baseline and early procurement evidence.

Package 02

Accessibility Program

3–6 months

Audit, remediation and sign-off across your main digital channels.

  • Full WCAG audit: web, mobile and documents
  • Remediation advisory and pair-fix sessions
  • Re-test and confirmation of fixed journeys
  • Accessibility statement
  • Role-based team training

Best for Organisations preparing for a procurement or audit cycle.

Package 03

Managed Assurance

12 months+

Year-round accessibility assurance across your digital estate.

  • Continuous monitoring and release-gate testing
  • Quarterly governance reviews and executive dashboards
  • Standing remediation advisory
  • Procurement evidence pack, kept current
  • Annual training refresh

Best for Public sector and regulated enterprises running accessibility as a programme.

Every package is scoped to your channels, languages and regulatory context. You'll receive a fixed quote after a short scoping session. Each package is designed to lead into the next.

Next steps

Start within 7 days

Pick the entry point that fits your urgency. We'll agree scope, language coverage and regulatory context in one working session.

No commitment

Accessibility briefing

A 90-minute executive working session on GCC policy, your channel inventory and quick-win priorities.

Book a briefing

Free · 5 business days

Sample audit

A free, scoped audit of one flagship page, with real findings, an Arabic / RTL check and a remediation plan.

Request a sample audit

Mobilise in 7 days

Pilot kickoff

Lock in the Rapid Pilot: scope one critical journey, schedule the audit and readout, and start within a week.

Start a pilot

FAQ

GCC accessibility questions

Which accessibility standard applies in the UAE?

The UAE's National Policy for Digital Accessibility applies to federal entities, semi-government bodies and private companies that provide digital services, along with their partners and contractors. It references WCAG 2.1 Level AA. We test to WCAG 2.2 AA, which includes every 2.1 AA requirement.

Do you test Arabic and bilingual websites?

Yes, and it's central to how we work in the GCC. We test both the Arabic and English versions, including right-to-left layout, language switching, and how Arabic content is announced by screen readers.

Can you help us respond to a government tender that asks for accessibility evidence?

Yes. Our Accessibility Program and Managed Assurance packages include an accessibility statement and a procurement evidence pack, and we can prepare an Accessibility Conformance Report where a tender asks for one.

What's included in the free sample audit?

We audit one flagship page or screen against WCAG, include an Arabic / RTL check, and send you a real sample of findings and a remediation plan within five business days. There's no commitment.

Do you work in Saudi Arabia and Qatar?

Yes. We work with organisations across the GCC. Engagements are delivered remotely and on site in the UAE, with on-site visits elsewhere in the region arranged where an engagement needs them.

Let's de-risk your next release.

Tell us which channels matter most and which languages they serve. We'll come back with a scoped plan and a fixed quote.

Book an accessibility briefing